The Golden Rule, also known as the Ethic of Reciprocity,
states that one should treat others as he/she would like
to be treated.
Sam Geist in his book, “Would You Work for You?” takes the
reader through an introspective look at the qualities of
leadership and asks the reader if he/she would truly want
to work for someone like him/herself.
Most managers would answer “yes” to the question, “Would
you work for you?”
The reason they would answer “yes” is that they are often
blind to the collateral damage of their communication and
behaviors. When people are successful at what they do,
they see no need to change.
Marshall Goldsmith in his book, “What Got You Here Won’t
Get You There,” identifies 21 “behavioral tics” that
managers fail to see in themselves such as:
*Speaking when angry.
*Punishing the messenger.
*Starting with “Yes, But.”
*Failing to give recognition.
*Refusing to express regret.
*Making destructive comments.
*Telling the world how smart we are.
Unfortunately, many managers “wear” these behavioral tics
as badges of honor, which they feel make them effective
HR POINTER: Here is the real question to ask yourself,
“Would my employees work for me?”
Everyday employees answer this question with resignations
as they move to other organizations in search of
respectful and collaborative working relationships.
The fact is that it is not the occasional destructive
comment or angry outburst that causes employees to start
contemplating resignation. It is the repetitive behaviors
of managers that cause employees to “throw up their hands”
and start looking for a new job.
Most managers have great difficulty with honest
introspection, especially if a company is doing well and
the manager is achieving his/her goals. But the lack of
“red flags” doesn’t mean there aren’t problems brewing.
One way to discover such problems is to participate in a
360 Review Process. However, you need to carefully choose
the appropriate 360 Process. The link below will lead you
to a description of the 360 Review Process that we use
with our clients.