Use Words, Not Emoji

Imagine that you are stuck in traffic because of horrible
accident and you use one of your company’s new
collaboration apps such as HipChat, Jive, Microsoft Teams,
Slack, or Workplace to alert your coworkers to your
situation.

Now imagine that your boss responds with two emoji:
(1) an emoji of a pile of fecal matter and
(2) an emoji of a clock with “What the f–k?”

What is the message of these two emoji? Is your boss
upset with you?

You reply to your boss and he replies with three banana
emoji.

Finally, you get to the office and confront your boss who
responds by saying, “I only meant to suggest bad timing
for you, nothing else, and the bananas just meant that
everyone was going bananas.”

Here comes the next big windfall for labor attorneys!

At the present time, companies spend millions of dollars a
year litigation cases over words that would seem to have
clear definitions. Now imagine the litigation over
undefined emoji.

The above scenario was a real situation described in the
New York Post. But imagine that the woman who received
the three emoji uses the communication as evidence to
claim:
#1 Bullying and a hostile work environment,
#2 Emotional distress of having to view excrement, or
#3 The suggestive nature of the banana emoji.

Emoji are certainly fun to use in personal communication,
but in the business world, managers should only
communicate with words.

I wonder what the emoji would be for “see you in court.”

 

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