Managers Must Drive Performance

According to research from the Corporate Executive Board (CEB), managers spend on average 21% of their time developing direct reports even though only 42% of the managers are effective at employee development.

Additionally, the economic downturn has created an average span of control increase of 60% for managers.  The result is that managers are under more pressure to grow the business while having less time for employee development.

HR POINTER: For a company to achieve real growth, managers must be effective drivers of employee performance.  However, employee performance is a function of employee development.  Employees cannot perform at their peak without some fundamental help from managers.

The good news for managers is that CEB research has shown that the effectiveness of employee development and any resulting improved performance depends more on the nature of the activities than on time spent.

The CEB has identified the following as some of the key practices of managers who are effective at generating business growth through improved employee performance:

1. Explaining Performance Evaluation Expectations

2. Creating Individual Development Plans

3. Ensuring Employees have the Skills/Knowledge

4. Helping Employees Apply the Skills/Knowledge

5. Teaching Employees New Skills and Procedures

6. Assessing Employee Development

7. Providing Feedback on Personality and Performance.

The challenge for overworked managers, especially managers who are not strong on employee development, is to prioritize their monthly activities to include aspects of the above practices in their management of employees.

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