To continue with my comments on the book by Marshall
Goldsmith, “What Got You Here Won’t Get You There,” this
week I will be discussing the habit of: Making Excuses.
I’m sure that we all do it. We state an excuse for being
late for a meeting or missing a deadline. Sometimes the
excuse is a valid reason that was beyond our control.
Many times, our failure to execute is within our control.
The excuses that are within our control are the most
frustrating to other people who have to work with us.
HR CONTRARIAN POINTER: It has been my experience that
excuses within our control are nothing other than those
statements that we convince ourselves are true about how
we behave – self-fulfilling prophesies.
We proudly proclaim some non-admirable attribute as a fact
that others just have to live with. Then, we wear that
negative characteristic as a little badge of honor.
Examples would include comments such as: “I’m always late
for meetings.” “I’m just not good at thanking people for
what they do.”
As Goldsmith says, “These are not genetic flaws!” To
change these behaviors, we need to begin making some basic
changes and begin some self-talk that imprints on our
brains that the opposite is true – “I am good at
recognizing and thanking people for what they do!”